Privacy Policy

Information We Collect

When you engage with our stock market trading education platform, we collect various types of information to provide you with personalized learning experiences and support your educational journey.

How We Use Your Information

Your personal information serves several important purposes in delivering quality financial education. We process this data to enhance your learning experience and ensure our educational services meet your needs.

• Delivering personalized educational content and tracking your progress through stock market fundamentals courses
• Sending important updates about course schedules, new educational materials, and platform improvements
• Providing technical support and responding to your questions about trading concepts or platform functionality
• Analyzing learning patterns to improve course structure and develop more effective teaching methods
• Ensuring platform security and preventing unauthorized access to educational resources
• Facilitating peer-to-peer learning opportunities and discussion groups within our community
• Generating anonymized reports about educational effectiveness and student engagement metrics

Information Sharing and Disclosure

We take a conservative approach to sharing your personal information. ByteOnCastly does not sell your data to third parties, and we only share information when necessary to provide our educational services or comply with legal requirements.

Service Providers

We work with trusted partners who help us deliver educational services, including cloud hosting providers, email communication platforms, and learning management system vendors. These partners are bound by strict confidentiality agreements and can only use your data for specified purposes related to our educational services.

Legal Compliance

We may disclose personal information when required by Taiwan law, court orders, or government regulations. This includes compliance with financial education regulations and data protection requirements applicable to educational institutions operating in Taiwan.

Business Transfers

Should ByteOnCastly undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We would notify you of such changes and ensure continued protection of your data under this privacy policy.

Data Security Measures

Protecting your educational records and personal information is fundamental to our operations. We employ multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

• SSL/TLS encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our educational platform
• Access controls ensuring only authorized personnel can view your educational records
• Secure backup systems with encryption for all stored educational data and user information
• Multi-factor authentication options for enhanced account protection
• Regular staff training on data protection best practices and privacy regulations

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have significant control over your personal information. We respect these rights and provide clear mechanisms for exercising them.

• Access your personal data and receive copies of information we hold about you
• Correct inaccurate or incomplete information in your educational profile
• Delete your personal information, subject to legal retention requirements
• Restrict processing of your data for specific purposes
• Object to certain types of data processing, including marketing communications
• Receive your data in a portable format for transfer to other educational platforms

Data Retention and Deletion

We retain your personal information only as long as necessary to provide educational services and meet our legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Educational Records

Course completion certificates, learning progress, and academic achievements are retained for seven years to support career development and continuing education requirements. You can request earlier deletion if you no longer need these records.

Account Information

Basic account data is retained for three years after account closure to support any follow-up questions about your education and prevent accidental data loss. We permanently delete this information after the retention period expires.

Technical Logs

Website usage logs, IP addresses, and technical diagnostics are automatically deleted after 12 months. This data helps us improve platform performance but isn't needed for long-term storage.

International Data Transfers

ByteOnCastly primarily processes data within Taiwan, but some of our educational technology partners operate internationally. When we transfer data outside Taiwan, we ensure adequate protection through appropriate safeguards.

We use standard contractual clauses approved by Taiwan authorities and work only with partners who demonstrate strong data protection practices. Any international transfers are limited to what's necessary for providing educational services and maintaining platform functionality.

Cookies and Tracking

Our educational platform uses cookies and similar technologies to enhance your learning experience and understand how students interact with course materials. You have control over these tracking mechanisms.

• Essential cookies that enable core platform functionality and secure login processes
• Performance cookies that help us understand which educational content is most effective
• Preference cookies that remember your settings and customize your learning dashboard
• Analytics cookies that provide insights into student engagement and course completion rates

You can manage cookie preferences through your browser settings or our privacy preference center. Disabling certain cookies may limit some platform features but won't prevent access to core educational content.

Children's Privacy

ByteOnCastly's stock market education programs are designed for adult learners aged 18 and older. We don't knowingly collect personal information from individuals under 18 years of age. If we discover that a minor has provided personal information, we'll delete it promptly and notify the individual.

Parents or guardians who believe their child has shared personal information with us should contact our privacy team immediately. We're committed to protecting children's privacy and complying with all applicable youth protection regulations.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our educational services, technology, and applicable regulations. When we make significant changes, we'll notify active users through email and prominent platform announcements.

Minor updates that don't affect your rights or our data processing practices will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of ByteOnCastly services after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can exercise your right to delete your account and personal information.